Refund policy

Orders can be exchanged or refunded, within 15 days of the order being shipped. The item must not have been worn, nor washed and it must have the original tag.

To do so, here is the procedure to follow:

Send an email to In this email, indicate: 

  • The order number
  • The reason for the exchange or refund
  • The phone number where you can be reached

Shipping charges are non-refundable unless the item was received damaged. 

You can also come to our store in Quebec City with the original invoice for your order that you received by email. 

Quebec Streetwear

1750 rue du Périgord
Charlesbourg, Quebec
G1G 5X3 

*** Please note that there is no exchange or refund possible on discounted items.

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