Orders can be exchanged or refunded, within 15 days of the order being shipped. The item must not have been worn, nor washed and it must have the original tag.
To do so, here is the procedure to follow:
Send an email to firstname.lastname@example.org. In this email, indicate:
- The order number
- The reason for the exchange or refund
- The phone number where you can be reached
Shipping charges are non-refundable unless the item was received damaged.
You can also come to our store in Quebec City with the original invoice for your order that you received by email.
1750 rue du Périgord
*** Please note that there is no exchange or refund possible on discounted items.
Thank you for shopping at QuebecStreetwear.ca